Last Updated: April 27, 2026
At Grant Mechanical, we value your privacy. This policy outlines how we handle the information collected through our website.
1. Information We Collect
- Usage Data: We use Google Analytics to collect information on how visitors interact with our site. This includes IP addresses, browser types, and pages visited. This data is used solely to improve our website experience.
- Contact Information: We may collect your email address and phone number if you provide them voluntarily.
2. How We Use Your Information
We use the information collected for the following purposes:
- To monitor and analyze website traffic and trends.
- To send existing customers periodic specials, promotions, and announcements related to HVAC and plumbing services.
3. Communication Preferences
If you provide your contact information, you may receive marketing communications from us. You can opt-out at any time by:
- Clicking the “unsubscribe” link in any email.
- Replying “STOP” to any SMS messages.
4. Data Sharing
Grant Mechanical does not sell, rent, or trade your personal information to third parties. We only share data with service providers (like Google Analytics) to the extent necessary to perform their functions.
5. Cookies
Our website uses cookies via Google Analytics to track user sessions. You can disable cookies in your browser settings, though some website features may be affected.
6. Verbal Consent
Grant Mechanical will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, Dispatch notification and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties.
By submitting our contact form and signing up for texts, you consent to receive text messages from Grant Mechanical at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help.
